Amidst the wave of resignations sweeping the United States, a significant number of workers are finding their new jobs or employers falling short of expectations, leading to feelings of disappointment or surprise. This phenomenon, termed "shift shock," has seen many workers leaving their jobs over the past year, a trend that has garnered attention globally under the moniker "The Great Resignation." This movement has extended beyond the United States, impacting various countries and industries worldwide.
Shift shock is trending due to its association with broader trends in the workforce, such as the Great Resignation and changing attitudes toward work among younger generations. It highlights the discrepancy between employees' expectations and their actual experiences in new jobs or with new employers. As more people seek job satisfaction, work-life balance, and environments that prioritize well-being, issues like shift shock gain attention. Additionally, the term has gained traction as a way to describe and understand the impact of workplace culture and practices on employee engagement and retention.
"Shift shock" aligns with recent trends such as "quiet quitting," "lazy girl jobs," "quiet ambition," and "productivity theater," where Gen Z prefers flexible, low-stress jobs that prioritize work-life balance and reject the "churn-and-burn" culture prevalent in many companies. According to Dr. Kandi Wiens, churn-and-burn cultures exploit competitive achievers who tend to overwork and stretch themselves thin. These cultures are marked by low employee engagement, high absenteeism and turnover rates, and widespread burnout. As word spreads about these organizations burning out their employees, leaders face challenges in recruiting and retaining top talent, perpetuating the cycle. In such environments, leaders and employees often exhibit high levels of cynicism, resistance to change, and a tendency to quit quietly or actively seek other opportunities, further fueling the burnout problem.
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The Muse's Shift Shock survey revealed the following key findings:
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