iPhone 13 Face ID Won't Work If Broken Screen Is Repaired By Non-Apple Support

When iFixit tried swapping the original screen with another one, the FaceID system stopped working entirely.

Monit KhannaUpdated: Sep 28, 2021, 17:25 IST
2 min read
iphone 13 right to repair

Getting an iPhone 13 screen replaced by an unauthorised third-party repair store could result in the Face ID feature on the phone stop working completely.

iphone 13 iFixit

Also Read: Apple Revealed iPhone 13, iPhone 13 Mini, iPhone 13 Pro And Max: All You Need To Know

This is what iFixit discovered during its most recent iPhone 13 teardown. While people are loving the iPhone 13 and especially 13 Pros for the butter smooth 120Hz display, these displays would feel more like a curse if you¡¯d break one.

Apple hasn¡¯t had the best reputation when it comes to making easily repairable smartphones. However, this year it seems like this has been taken to the next level. When iFixit tried swapping the original screen with another one, the FaceID system stopped working entirely.

Also Read: If You Repair Your iPhone In The Gray Market, Apple Can Initiate Error 53 & Turn Your Phone Into A Brick!

Using different displays the result remained the same, which meant the hardware on the iPhone 13 was serial locked. This basically means only Apple can control the repair, and buyers will be forced to pay the hefty repair charges or let go of the device entirely.

iFixit later spoke to a licensed repair technician who revealed that they were told by Apple that the issue was in fact a bug and it was expected to be fixed in a future update.

iphone 13 face id iFixit

Also Read: Apple Will Force You To Get iPhone Batteries Replaced Only By Apple Service Centres

This brings a deja vu feeling from a few years ago, when experts found that swapping iPhone batteries on the iPhone XR, Xs -- even an original battery -- showed a ¡®Service Error¡¯ forcing users to visit the authorised Apple store to get that error fixed.

Would you be interested in buying the latest iPhone 13 series? Tell us in the comments below. For more technology and science news, keep visiting Indiatimes.com.

23/11/2024 9:18:54
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