Indigo, SpiceJet Make Web Check-In A Paid Service & People Are Obviously Pissed Off
As per the new regulations both airlines are now charging passengers for web check-in. This essentially means you will have to pay extra for your seat &ndash whether it is aisle middle or window. This policy came into effect on November 14 2018 Both the airlines have been struggling on the business front and this might just be an effort to boost their ancillary revenue.
The next time you take an Indigo or a SpiceJet flight, you might have to scramble to the airport for a good seat if you do not want to pay extra for it.
As per the new regulations, both airlines are now charging passengers for web check-in. This essentially means you will have to pay extra for your seat ¨C whether it is aisle, middle or window ¨C if you want to skip the check-in queue at the airport.
As per our revised policy, all seats will be chargeable for web check-in. Alternatively, you may check-in at the airport for free. Seats will be assigned as per the availability. ~Prabh
¡ª IndiGo (@IndiGo6E) November 25, 2018
Also Read: In A First In India, SpiceJet Operates Biofuel Flight From Dehradun To Delhi
Apparently, this policy came into effect on November 14, 2018.
Both the airlines have been struggling on the business front and this might just be an effort to boost their ancillary revenue (ancillary revenue consists of costs like baggage fee, cancellation charges, seat selection fee).
"Based on our customer preference we have made some changes in pricing for advance selection of seats. This is a usual practice followed by airlines globally and across India," IndiGo said in a statement.
Check-ins at airports will be free. IndiGo¡¯s lowest seat fee is Rs 100 and SpiceJet¡¯s Rs 99.
Reuters
People are obviously not happy about it:
Web check in option was made to make it hassle free for the customer and the airlines. Indigo has started charging for web check in and that¡¯s so ridiculous and so not apt. #indigoairlineswebcheckin @indigo @
¡ª Aniket (@aniket1103) November 25, 2018
So I'm supposed to pay extra for web check-in so that I can pre-order a meal which will save me money #Indigo
¡ª Yash Shanbhag (@yallahabb) November 26, 2018
@IndiGo6E Airlines r resorting to extortion to increase their profits & loot the passengers @jayantsinha @PMOIndia @narendramodi @sureshpprabhu
¡ª Indian?? (@shilesh08) November 25, 2018
They will also start charging for oxygen, escalators and entry as well
¡ª Rahul Warrier (@RahulWarrierr) November 26, 2018
Good morning to everyone, except the people @IndiGo and @SpiceJet who still think that passengers will pay for web check-in.
¡ª Ryan Pereira (@ryanpereira) November 26, 2018
Beautiful. As per your revised policy, do you also charge for oxygen masks in case the plane loses altitude quickly? Do let me know so that I can carry my own.
¡ª Harihar Goswami (@harihar_goswami) November 25, 2018
@indigo now start charging for use of toilets, breathing, coughing as well. There is always so much money to be made. Your days are over for sure. As if pathetic and rude behaviour of your staff wasn¡¯t enough
¡ª manoj rai (@raimk) November 25, 2018
While the airlines are not in violation of any law or code, it is certainly going to make it difficult for the passengers, especially those who travel with families.
Is it guaranteed that tickets bought together, with same PNR, will get seats together ? Please clarify!
¡ª A married husband (@_diddi) November 25, 2018
Longer queues at check-in counters and hence more crowded airports will become inevitable because not everyone wants to pay extra for a seat they already paid for.
