Anand Mahindra Reacts To Row Over Karnataka Farmer Being Humiliated At Showroom In Karnataka
Mahindra Group Chairman Anand Mahindra has responded to the controversy surrounding an employee at a Mahindra showroom in Karnataka humiliating a farmer who had come there to buy a car.
Mahindra Group Chairman Anand Mahindra has responded to the controversy surrounding an employee at a Mahindra showroom in Karnataka humiliating a farmer who had come there to buy a car.
The industrialist said the core objective of Mahindra Group is to allow communities and stakeholders to rise.
The Core Purpose of @MahindraRise is to enable our communities & all stakeholders to Rise.And a key Core Value is to uphold the Dignity of the Individual. Any aberration from this philosophy will be addressed with great urgency. https://t.co/m3jeCNlV3w
¡ª anand mahindra (@anandmahindra) January 25, 2022
"The Core Purpose of @MahindraRise is to enable our communities & all stakeholders to Rise. And a key Core Value is to uphold the Dignity of the Individual. Any aberration from this philosophy will be addressed with great urgency," he tweeted, quoting a tweet by Mahindra and Mahindra CEO Veejay Nakra."
Nakra promised that the company will investigate the incident and action will be taken.
Dealers are an integral part of delivering a customer centric experience & we ensure the respect & dignity of all our customers. We are investigating the incident & will take appropriate action, in the case of any transgression, including counselling & training of frontline staff https://t.co/9jLUptoevy
¡ª Veejay Nakra (@vijaynakra) January 25, 2022
"Dealers are an integral part of delivering a customer centric experience & we ensure the respect & dignity of all our customers. We are investigating the incident & will take appropriate action, in the case of any transgression, including counselling & training of frontline staff," Nakra tweeted.
The statements came after a farmer in Karnataka who went to a showroom to buy a Bolero pick-up truck had said he was shooed away by sales executives who mocked that he could hardly afford a car.
BCCL
Kempegowda RL felt insulted at the treatment that was meted out to him. So, he returned 30 minutes later with 10 lakh to buy his dream car and exact revenge. The salesman later apologised.
Kempegowda had gone to buy a Bolero pick-up when the salesman allegedly rudely told him off and asked him to leave.
Mahindra Car showroom salesman taunted a farmer aftr seeing his attire when he visited showroom to buy Bolero Pik-up. Farmer Kempegowda alleged field officer of showroom made fun of farmer & his attire, told him tat car is not worth 10 rupees for him to buy. @anandmahindra pic.twitter.com/9fXbc5naY7
¡ª Sagay Raj P || ????? ???? ?? (@sagayrajp) January 23, 2022
He was told he won't even have "Rs 10 in his pocket" let alone Rs 10 lakh for a car.
Kempegowda reached out his friends & with their help he accumulated Rs 10laks in an hr. Went to the showroom wit his friends & money,demanded them to deliver vehicle immediately. Shocked with the retaliation showroom personnel informed them that they can deliver in 3 days. pic.twitter.com/wDfe6gKxoU
¡ª Sagay Raj P || ????? ???? ?? (@sagayrajp) January 23, 2022
Kempegowda also registered a police complaint at Tilaknagar police station in Tumkur for taunting him. Showroom salesman & other employees apologized to Kempegowda. Gave an hand written apology letter to him. Thereafter police settled the case amicably.
¡ª Sagay Raj P || ????? ???? ?? (@sagayrajp) January 23, 2022
Before leaving the showroom, the agitated Kempegowda and his friends dared the sales executives to deliver the car "today itself" if they bring the cash. They were told to go ahead. "He thought we won't be able to pull together that much cash because banks were closed by then," Kempegowda told TOI.
The sales executive finally apologised to Kempegowda. "I don't want to buy a car from your showroom," the farmer said, walking off with his ? 10 lakh.
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