Elon Musk Replies To A Customer's Complaint Within 3 Minutes Leaving Netizens Impressed
The richest man in the world taking out the time to reply to a customer on social media definitely deserves acknowledgement since he replied to the complaint within exactly 3 minutes from when it was posted.
Tesla co-founder and CEO Elon Musk is known to be a Twitter lover, and his tweets go viral from time to time. He loves expressing his opinion, sometimes too many of them, on the microblogging website. However, his followers love it, and we'd be lying if we said we don't enjoy it.
From expressing bizarre opinions to mocking other people, the billionaire recently showed his customer support skills when he replied to a Twitter complaint related to a Tesla Model 3. In fact, he even replied with a follow up on the issue.
AFP
The richest man in the world taking out the time to reply to a customer on social media definitely deserves acknowledgement since he replied to the complaint within exactly 3 minutes from when it was posted.
Tesla owners use the company app to access the vehicles without using the key but since the app was down, people were unable to access their cars.
Tesla owner Jaehwan Cho from South Korea tweeted to Musk about the trouble and the billionaire was swift with his response.
After some 5 hours, Musk also came back with an update on the issue and shared what had gone wrong with the app.
"I¡¯m experiencing 500 server error to connect my
@tesla
Model 3 on my iOS app in Seoul, S.Korea. Seems like this is a worldwide issue," wrote Cho on Twitter.
I¡¯m experiencing 500 server error to connect my @tesla Model 3 on my iOS app in Seoul, S.Korea. Seems like this is a worldwide issue. @elonmusk
¡ª Jaehwan Cho ??? (@hohocho) November 19, 2021
To which Musk wrote, "Checking ¡".
In his follow up, he wrote, "Should be coming back online now. Looks like we may have accidentally increased the verbosity of network traffic. Apologies, we will take measures to ensure this doesn¡¯t happen again."
Should be coming back online now. Looks like we may have accidentally increased verbosity of network traffic.
¡ª Elon Musk (@elonmusk) November 20, 2021
Apologies, we will take measures to ensure this doesn¡¯t happen again.
Netizens were quite impressed with Musk's prompt reply.
Crazy. A CEO, billionaire, richest person served you. What a great company!
¡ª GoToMars (@aguduo4) November 19, 2021
He didn¡¯t really help though, he put him on hold ? mighty impressed that he actually replied though!!
¡ª McRaccoon (@mcunited) November 19, 2021
Woah he responded :o He's so cool like that
¡ª Max (@MaxS_Tech) November 19, 2021
I have no words for this Man @elonmusk you are the only one , He literally respond In 3 minutes like CEO of the company , Richest man on the Earth ? Comes out to solve issue which should Resolved by CTO or technical Engineers who made that app .
¡ª Vijay bhandari (@ImVijaybhandari) November 21, 2021
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