Goibibo Under Fire For Sending Traveller's Trip Details To His Contacts
Social media criticism mounts against Goibibo as a flyer's trip notification was shared with his contact list.
Popular travel website Goibibo is caught up in a social media firestorm as customers voice their outrage over a recent event.
When the corporation unintentionally shared a flyer's travel notification with every contact on their list, it was met with harsh criticism.
Users have expressed worries about data security and privacy on several social media platforms in response to this privacy incident.
Goibibo is currently under investigation as the controversy develops, and the impacted flyer has turned to social media, specifically Twitter, to ask the site for explanations and solutions.
The event calls into question the protections for users' sensitive data and emphasises the growing significance of privacy issues in the digital era.
What Did Goibibo Do With This Man?
A flyer receives a trip notification from Goibibo that is sent to his contact list, provoking backlash online | Image: X
Privacy concerns have become a significant topic of discussion in today's linked world.
Social media user @deisgnerdada recently expressed anger over Goibibo's sending travel notifications to his phone's contact list on X, formerly Twitter.
Travellers, social media users, and passengers all became quite interested in this episode and engaged in a passionate conversation about it very quickly.
The first post by @deisgnerdada, in which he criticised Goibibo, made clear how frustrated he was. He wrote, "How can you send SMS about me completing a trip to my phone contacts? Are you out of your mind?"
Hello @goibibo @GoibiboSupport, you idiots! How can you send SMS about me completing a trip to my phone contacts? Are you out of your mind?
¡ª Akash wants you to join Peerlist so he (@designerdada) January 16, 2024
I never gave you explicit consent to do this and I will never do this. This is spamming and breach of privacy! pic.twitter.com/DVyQsraGqE
The X user had concerns and asked customer service to provide more information.
In response, Goibibo said that the app specifically states that trip notifications will be sent to the user's contacts, along with a notice about synchronising contacts, and that the customer had approved of this behaviour.
When Did This Happen?
The incident occurred on January 16, the same day the tweet was posted.
How Did The Internet React?
Since the post was shared on social media, it has received over 201.3K views, many comments, and likes.
What do you think about it? Do let us know in the comments.
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