A disability rights activist, who was travelling from Mumbai to London has alleged that she was mistreated by a CISF personnel at the Chhatrapati Shivaji Airport.
Virali Modi, who led the campaign to make railway stations disabled friendly, alleged that she was forced to stand up by a CISF personnel, despite telling her that she can't.
The incident happened on Monday when she reached the airport to catch a flight to London.
"I had the most horrible experience with the CISF staff. After scanning my wheelchair, this insensitive woman was forcing me to stand up, even when I told her repeatedly that I couldn¡¯t," she wrote on Twitter.
She further alleged that the CISF personnel kept forcing her to stand up and went on to say that she¡¯d lift her up and get someone else to pat her backside.?
It was only after many denied requests, the CISF personnel lifted the disabled passenger's leg up forcefully, causing a major cramp so painful, that she alleged that her leg went into a spasm.
"She was incredibly insensitive, and this is NOT how you treat a disabled passenger! Every other international airport has chemical strips to check the wheelchair and shoes, a disabled passenger doesn¡¯t need to get out of their wheelchair. So why at Mumbai¡¯s International Airport?" the activist asked.
CISF which rejected the claims said its personnel was carrying out mandatory pre-embarkation security check and she was polite too during the interaction.?
The activist further claimed that due to the pain she had to be admitted in a hospital where they had to give her a narcotic injection for the pain and a muscle relaxer because the spasticity hasn¡¯t stopped.