It has been 23 years since thousands of families were ripped apart by the worst terror attack in human history. A total of 2,977 innocent lives were lost on 9/11 in arguably the most well-coordinated and sophisticated terror attack, where hijacked planes were used as weapons.
While the world may have moved on, for the devastated families, the last words of their loved ones from the World Trade Center, which turned into an inferno, ring fresh in their ears.
Jim Gartenberg, a real estate agent, was one of the thousands of people trapped inside the Twin Towers while the fire raged outside.
The 36-year-old, who worked as an Associate Director at Julien J. Studley Inc., had recently accepted a job offer and had gone to his office on the 86th floor of the World Trade Center, Tower 1, to clean out his desk when 9/11 happened.
Like many others trapped inside the Twin Towers, Gartenberg was able to contact his family.
"Jill, there's a fire on my floor. I love you, tell Nicole ¡®I love you.¡¯ I don't know if I'm going to be okay here¡ªI love you so much," Gartenberg said in a message left for his wife.
Jim also displayed remarkable courage and composure amid the uncertainty as he spoke to a journalist about what was happening inside.
He even tried to reassure the families of those trapped inside the Twin Towers that things were under control.
"I'm on the 86th floor on the east side of the building facing the East River. If I'm on air, I want to tell anybody that has a family member who may be in the building that the situation is under control for the moment and the danger has not increased. So, please, all family members, take it easy," he said.
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