Amazon gets trashed on the international stage pretty often for its inhumane work conditions in its warehouses. However, it seems the Indian arm of the company is trying to do better, at least according to the latest announcement from Country Head Amit Agarwal.
According to Business Standard, in an email to senior staff members this week, Agarwal has reportedly asked employees to leave themselves enough time to spend at home, and maintain a healthy ¡°work-life harmony¡±. He¡¯s told employees to stop taking calls and emails after hours, and specifically that, ¡°No business decision should be made between 6 pm and 8 am.¡±??
It¡¯s still unclear whether this decision comes from Agarwal or from the company¡¯s global leadership. Likely the latter, considering there¡¯s been no such chatter for US employees. It¡¯ll also be interesting to see how long this plan will hold, given the sheer size of the e-commerce portal.?
As it stands right now, deliveries aren¡¯t dispatched beyond a certain time anyway, so it may not change much for warehouse and delivery staff. As for core employees, how exactly will those liasoning with Amazon Global function work around this? Not to mention, this also means that if you don¡¯t receive your order the day it was supposed to arrive, your customer support call is going to have to wait until the next day.
This is in addition to the fact that Amazon recently put out word for 237 new ¡°work-from-home¡± positions in and outside the US, 235 of which are full time. The way it looks, Amazon is perhaps looking to sincerely tackle its hellish work culture, and might actually succeed.