'Peak Bengaluru Behaviour': Man Hires Swiggy Genie To Convey His Complaint To Apple Store

Problems that arise with online services are challenging to fix. Sometimes, they require the consumer to complete a cumbersome process involving going through several stages and talking to customer service representatives for an indefinite time.

It is a problem that many of us have encountered, and we can empathize with the frustration that it can cause.

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But a guy from Bengaluru, wholly fed up, did the unthinkable and took matters into his own hands.

Shankar Ganesh tweeted about an incident involving a customer of Swiggy Genie who lives in Bengaluru.?

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Customers can make requests for pickup and delivery services through Swiggy Genie.?

Customers can also use Swiggy Genie to pay for their orders. Many people also use the service to deliver essential files, food, or even keys to the concerned person.

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The guy hired a Swiggy Genie to relay his product complaint to Apple without going through the "How may I help you?" protocol.

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The tweet reads, "A person sent a Dunzo or Swiggy Genie guy to the Imagine Apple Store here and spoke to the staff through his phone (to bypass centralized call centers). Just @peakbengaluru t,hings I guess."

The tweet has garnered various responses from people who can relate to it.?

While some users commented on how they would test out this hack, others praised the man for coming up with a creative solution, true to the city, which has often gained headlines for its innovation and 'Jugaad."

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