What happens when a roasted fly comes along in a Biryani that you've ordered - gag reflex. But what if, even after you complain, the delivery service adds another one?!?
Pic for representation
Epic facepalm and of course Hulk-level anger follows! That's exactly what happened to this distraught Delhi customer.
In a bizarre incident,?a customer executive recently goofed up while addressing a complaint and made matters worse. A woman from Delhi had a roasted fly in her Biryani and she wrote to the customer care complaining about the unasked for 'extra topping.'
While replying to her complaint, the executive, however, asked the concerned restaurant to add one more roasted fly on her order.
Twitter user @Vellawanti, a Delhi resident decided to take things to the next level with the utterly confused executive. "Got the biryani delivered with an extra topping of dead roasted house fly. I am getting tired of the quality and service," she wrote.
Thet executive apologised saying, "Trust me I am here I will help you for sure and I will do everything to make the things right. Just allow me a moment to connect with the restaurant and I will get back to you with an update," responded the executive.
But instead, the customer care executive asked the restaurant to add the extra topping she hadn't asked for! More flies (yay?).
"I have updated the same to the restaurant, they will add an extra topping of dead roasted house fly in your biryani."
Bhagyashree thanked Zomato for the help and asked the company not to fire the executive who made the goof-up saying the person apologised.