Zomato Suspends 'Pro' Membership Subscription, New-Signups: Here's All You Need To Know

Food delivery firm Zomato has announced that it is going to discontinue its 'Pro' and 'Pro Plus' programmes for its consumers.The Gurgaon-based company introduced Zomato Pro and Zomato Pro Plus by upgrading its Zomato Gold programme to Zomato Pro in the year 2020.

This was a members-only program that assured food delivery on priority and also plenty of savings with hefty and exclusive discounts. The announcement of the discontinuation of Zomato Pro was also shared on Twitter by the verified handle 'Zomato Pro Help'.

Hi there, we regret hearing this from you. Please be informed that Zomato Pro Plus is unavailable for renewal as we are working on a new experience for you. We will get back with an update soon. We'd also like to thank you for being a part of the Zomato Pro program.[1/2]

¡ª zomato pro (@ZomatoProHelp) August 22, 2022

We hope to serve you better with our updated program. Please stay tuned to your Zomato app for further offerings/updates around the same. Please let us know if you have any further concerns and we will be more than happy to assist you.[2/2]

¡ª zomato pro (@ZomatoProHelp) August 22, 2022

The food aggregator application had already announced they would be discontinuing 'Zomato Pro Plus' and even revised the terms for their credit card. They confirmed the same on their Twitter handle @ZomatoProHelp in response to a customer's query.

Zomato's statement

"Please be informed that Zomato Pro Plus is unavailable for renewal as we are working on a new experience for you. We will get back with an update soon. We'd also like to thank you for being a part of the Zomato Pro program," read the response by the handle. "We hope to serve you better with our updated program. Please stay tuned to your Zomato app for further offerings/updates around the same," they added.

Twitter

On queries about the update and when it will be rolled out, the Twitter handle mentioned, "We will not be able to specify the timeline but what is for sure is that we are as eager as you to unfold the update to you."

About Zomato Pro membership

Zomato Pro members used to get additional benefits across a wide selection of restaurants ¡ª from fine dining hotspots to legendary restaurants, cafes, bars as well as quick-service restaurants.

Zomato Pro members in India used to get access to exclusive delivery offers, which was over and above any deals available to other Zomato users. Pro members will also get priority delivery on Zomato.

This means that any order placed by a Pro member will jump to the front of the real-time queue when we look for a Zomato Valet to deliver your order. This will lead to your orders getting delivered 15-20% faster (on an average) than what you experience right now during peak dinner times.

zomato-pro

Zomato Pro also had a money-back guarantee ¡ª if you don¡¯t save 2x the subscription fee of Zomato Pro within the subscription period Zomato would auto-refund your subscription fee at the end of the year.

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