IRCTC website down during tatkal timings, annoyed customers call it a 'nightmare'
IRCTC's e-ticketing platform faced a major outage during maintenance, disrupting ticket bookings, especially during peak Tatkal hours, and sparking outrage on social media. Users criticized the inability to maintain stable servers despite technological advancements.
The Indian Railway Catering and Tourism Corporation (IRCTC) e-ticketing platform suffered a substantial disruption owing to maintenance. The disruption prohibited many from reserving or managing tickets, which sparked significant outrage. Many people complained on social media about the platform being down during peak tatkal time.
Customers were left annoyed after IRCTC website showed error during booking
An angry customer wrote, ¡°How can IRCTC website go down during tatkal timings??? Why are we even bothering about building a bullet train when we can't even build a f**king website??¡±
How can IRCTC website go down during tatkal timings???Why are we even bothering about building a bullet train when we can't even build a fucking website??@AshwiniVaishnaw @VSOMANNA_BJP #IRCTC
¡ª Akshay (@aksh__96) December 26, 2024
Pls retweet @GabbbarSingh pic.twitter.com/YOPNn1n3h9
Another added, ¡°India reached the moon, but the Indian Railways ticket booking app can't handle Tatkal booking without crashing. It's 2024, and a stable server shouldn't be rocket science!¡±
India reached the moon, but the Indian Railways ticket booking app can't handle Tatkal booking without crashing. It's 2024, and a stable server shouldn't be rocket science!@IndianRailMedia @RailMinIndia @RailwaySeva #IRCTC #TatkalBooking #DigitalIndia pic.twitter.com/9B3whpsIkg
¡ª Pabitra Kumar Bhunia (@PabitraBhunia15) December 26, 2024
Several social media users posted screenshots of the message they received when attempting to access IRCTC.
Trying to book a Tatkal ticket and it¡¯s been 36 minutes past 10 o¡¯clock and IRCTC app & website is not even going to the login page. Looks like a massive outage across platforms for everyone.
¡ª Tamil Nadu Infra (@TamilNaduInfra) December 26, 2024
Not sure when #IRCTC is gonna upgrade their platform. Vande Bharat trains aren¡¯t gonna¡ pic.twitter.com/U5IjZG6CED
Here's what some other people said.
Extremely disappointed with the IRCTC website. It crashes or slows down almost every time, especially during Tatkal booking hours! Millions of users rely on it, yet the experience remains frustrating. @AshwiniVaishnaw @RailMinIndia, please address this urgently! #IRCTC pic.twitter.com/QTSTUfUege
¡ª Jayant Chaurasiya (@jayantfz) December 26, 2024
India Should ban this shit app Immediately #IRCTC pic.twitter.com/1rjxvOkxhK
¡ª Ev (@picbyev) December 26, 2024
#irctc portal is down and showing downtime message during peak tatkal booking hours.?@IRCTCofficial@AshwiniVaishnaw #TatkalBooking pic.twitter.com/TsinuBbX2d
¡ª Lord Stark (@BloodOf_Dragon) December 26, 2024
What did the railways say?
IRCTC has not issued an official statement yet, however, the platform also gave a few phone numbers where people may call to cancel their tickets during the delay. "Due to maintenance activity, e-ticketing service will not be available. Please try later," it read.
"It urges customers to "call customer care no. 14646,08044647999 & 08035734999 or mail at etickets@irctc.co.in" for resolution," the message read.
Downdetector, a platform that detects and offers real-time status updates on outages and service interruptions for websites, applications, and online services, reported approximately 2,000 instances of the site being unavailable as of 11:48 a.m.
The outage affected all of India, including New Delhi, Kolkata, Surat, Mumbai, Lucknow, Jaipur, Chennai, and Bengaluru.
Also read: 'Avoid Eating At Stations': Rats Spotted Feeding On Food At IRCTC Stall In Viral Video
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