Man's Video Depicts 'The Reality Of Zomato Order Refunds,' But The Internet Isn't Happy With Him

While on "call" with the Zomato team, he can be seen eating the food he ordered. The man requests a refund rather than a replacement, claiming that the food smells terrible.

DigvijayUpdated: Jan 19, 2023, 20:11 IST
4 min read
Zomato Refund

Food delivery apps like Zomato and Swiggy have become so popular in India lately that it's hard to go a day without scrolling through them or ordering from them. But some people may exploit them by asking for refunds unnecessarily.

One way people do this is by ordering food, receiving it, and then claiming it was never delivered or that the food was spoiled. This can result in the customer receiving a refund while still keeping the food. It's not ethical, and it's considered a fraud. Some companies have implemented stricter policies to prevent fraud and ensure that customers are only able to receive a refund if there is a legitimate issue with their order.

A man has recently depicted the same ordeal in a video that has now gone viral. The video is too real and has left the internet concerned. Watch the viral video here to find out what he did.

Man's video about Zomato order refunds is too real

After a long, hard day, ordering in seems like a saviour. This is where food delivery services like Zomato and Swiggy come in handy. However, not all orders placed on these applications are well-intended. Some people not only enjoy the feast they have purchased for themselves, but they also file bogus complaints in order to obtain reimbursements.

This tragic truth was perfectly enacted by an Instagram creator. While on "call" with the Zomato team, he can be seen eating the food he ordered.The man requests a refund rather than a replacement, claiming that the food smells terrible.

The brief video is an overly realistic portrayal of how some people claim refunds unethically. The video has gone massively viral and has left the internet with some questions. Ever since the video was posted, it has gathered more than 7 million views and a host of likes and comments.

Why is the internet mad at the reality check?

Some social media users joked that the creator had now made the entire return plan public knowledge. Others tagged their pals in the comments sections and reported that they, too, employed this method.

Some, on the other hand, expressed their perspective as a Zomato agent dealing with such issues. They didn't appear to remember such customers fondly.

A lady wrote, "Because of y¡¯all they have made it impossible to refund all the money even when it¡¯s genuinely bad food."

Zomato Instagram Screengrab

Another lady added, "People need to stop doing this. It's so unethical. It makes the company lose money plus makes other people who actually have a issue go through so much to get justice. Not cool dude."

Another wrote, "Please don't promote such videos ! This is not a good content for entertainment. We don't get refunds due to such activities."

Zomato Instagram Screengrab

A man also wrote, "Don't promote this. This will make a strict action on delivery person and restaurant whose lives are dependent on Food Business. Ye tum log Kuch Fun ke lie baki logo kaa life kharab mat kro."

What do you think about this? Tell us in the comments.

For more trending stories, follow us on Telegram.

Digvijay

I'm a writer with a zest for life and a knack for turning everyday moments into captivating stories. Whether you're a haute couture enthusiast or a thrift shop aficionado, I've got style tips that'll make heads turn. But what truly sets my heart on fire is writing about queer issues. I'm here to amplify diverse voices and stories.

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