Airline Cabin Crew Horrified After Discovering A 'Severed Snake Head' In An In-flight Meal

The SunExpress cabin crew member recorded the horrifying discovery and uploaded it online triggering an immediate response from the airline. SunExpress based in Antalya Turkey and flying across Europe and the Mediterranean described the food situation as absolutely unacceptable.

Isha SharmaUpdated: Jul 25, 2022, 23:24 IST
3 min read
Indiatimes

An ordinary work day became a nightmare for the cabin crew of The SunExpress, a European budget airline. The SunExpress cabin crew member recorded the horrifying discovery and uploaded it online, triggering an immediate response from the airline.

On a Thursday trip from Ankara to D¨¹sseldorf, the flight attendant tore open their meal to find a snake's head looking back at them.

Snake Head Screengrab

According to Gazette Duvar, employees have previously complained about receiving beetles and snails in their in-flight food.

Local Turkish news outlet Bolge Gundem claims the article encouraged other employees to protest the airline's bad food service.

Snake Head Screengrab

SunExpress, based in Antalya, Turkey, and flying across Europe and the Mediterranean, described the food situation as "absolutely unacceptable."

It said in a statement: "It is our top priority that the services we provide to our guests on our aircraft are of the highest quality and that our guests and employees have a comfortable and safe flight experience."

"The allegations and shares in the press regarding in-flight food service are absolutely unacceptable, and a detailed investigation has been initiated on the subject.

"Until the research process in question is concluded, all preventive measures and actions, including stopping the supply of the relevant product, have been taken immediately."

Sancak Inflight Services, which provides catering services to the airline, refuse to take accountability for the claims.

According to them, the dishes are cooked at 280 degrees Celsius, and the situation could not have transpired in their kitchen.

They commented: "SunExpress Airlines is a valuable client in our country and a popular airline in Europe, which recently decided to expand its fleet and route network further. [They] again announced a tender for catering services on board. We did not use any supposedly foreign objects in the food when cooking (due to the technical and thermal conditions used in the in-flight catering facilities)."

The company claims that none of the dishes "come from the food produced by our company."

They claim the snake head was added to the dish later.

SunExpress was founded in 1989 as a joint venture between Turkish Airlines and Lufthansa. The airline employs 5,000 people and serves more than 90 locations across Europe, the Mediterranean, and North Africa.

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3/1/2025 20:23:57
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