Virgin Australia Business Class Passenger Miffed After Being Served Instant Noodles As In-Flight Meal

Amid COVID-19, airlines across the world are doing their best to accommodate passengers who want to or need to travel, and every flight carrier has been taking necessary steps to minimise contact between passengers and crew as far as possible.

One of the biggest changes in many flight carriers is the in-flight food and beverage services. However, one airline is facing flak for its in-flight meal, after a customer slammed the business class menu.

A Virgin Australia customer posted about their in-flight the dining experience in business class - a seat that cost Rs 1,83,403.

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The passenger shared a photo on Facebook which showed a soft drink and two-minute noodles cup.

¡°Two course-offering on VA today: Course 1 ¨C Red Wine, Coke no sugar & Snack Bar. Course 2 ¨C fantastic noodles,¡± they captioned the social media post.

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Another passenger shared an image of a similar in-flight experience, with the same instant noodles cup along with red wine and some water.

The post comes after cabin crew reportedly leaked a memo from management about reducing catering supplies.

¡°There is a limited amount of complimentary snacks in the supply chain. Without controls in place the snacks will be exhausted in coming weeks,¡± said the directive, reported The Australian.

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¡°To maintain our current on-board offering and ensure stock of complimentary snacks does not exhaust prematurely the following guidelines apply to all flights effectively immediately.¡±

The memo said business class passengers would be provided a single snack on board, while economy passengers were allowed a snack if they asked for one.

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Virgin Australia claims the meal was a way of minimising interactions between flight crew and passengers.

Virgin Australia is offering a granola bar and two-minute noodles to its business class passengers, and a granola bar for economy class - but only if they ask for it! https://t.co/HgLqvSTvPz pic.twitter.com/X886g9XP4g

¡ª The West Australian (@westaustralian) October 13, 2020

¡°The safety and wellbeing of our guests is always our top priority and we have a variety of safety measures throughout our customer journey to minimise risks associated with COVID-19, including a limited-service onboard,¡± a spokesperson said.

¡°This service includes a snack and drink for all guests across both cabins, and is designed to minimise contact between guests and crew."

¡°As travel demand begins to increase we are exploring the possibilities for our onboard Business Class offering, whilst continuing to prioritise the safety and wellbeing of our guests and crew. We look forward to providing this limited Business Class offering to our guests soon."

¡°We are also re-imagining what our onboard catering offer will be longer-term, and are looking forward to developing a new experience to suit customer needs," the spokesperson elaborated.