"Want to buy my dad trousers for ?1499 in CASH at Decathlon_India Ansal Plaza & manager insists I need to put in my mobile number & emailID to purchase," tweeted Trinamool Congress MP Mahua Moitra.?
She further tweeted, "Sorry Decathlon, you are violating privacy laws & consumer laws by insisting on this. Am at store currently."?
Moitra posted a complaint against sporting brand Decathlon in a tweet and described her experience as she visited the Decathlon store at Ansal Plaza in Delhi-NCR today afternoon.
She bought a pair of trousers for her father from Decathlon and was asked to provide her phone number and email address at the billing counter. Displeased, Mahua Moitra refused and tweeted straight from the store, censuring Decathlon for ¡°violating privacy laws and consumer laws¡±.
Soon after her post went viral, Mahua Moitra received a text from a Supreme Court lawyer, a screenshot of which she posted on her timeline. She also added that the manager had ¡°finally put in his number & got me out of store (with dad¡¯s trousers). But @Decathlon_India needs to reconfigure now.¡±
Even though, she praised the manager, Mahua Moitra clearly wasn¡¯t impressed with her experience at Decathlon.
Her tweet ignited a debate on Twitter, with many people stating that they had faced a similar issue.
However, some picked sides with the store and questioned Moitra for 'defaming' the brand.
Decathlon is a French sporting goods retailer. With over 1697 stores in 60 countries and regions, it is the largest sporting goods retailer in the world.
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