Woman Pays Rs 115 For Rs 45 Bun Butter Jam On Swiggy, Questions 'Cost Of Convenience'
A journalist from Chennai recently highlighted the high cost of convenience when ordering food to be delivered at home. She brought attention to the significant price disparity between items listed on restaurant menus and those on food delivery apps like Swiggy.
Absurd price for 'convenience'
Taking to X, Priyanka Thirumurthy shared a photo of a bill from a coffee shop in Chennai where she had ordered a variety of items, including bun butter, green chai, and sides like jam and butter.?
The total cost came to Rs 320, including taxes.?
However, when she ordered similar items through Swiggy, the total surged to Rs 716.?Thirumurthy emphasised how absurd it was that a single bun butter jam on Swiggy was priced at Rs 115.
She highlighted this stark difference on X with the caption, "The cost of convenience is..."
Check out her post here:
We are used to the convenience, say netizens
In the comments section, people were divided, with most disagreeing with her. One person said, "Because Swiggy commission charges 33 percent. That's why there are so many charges in the hotel."
Also read:?Techie Becomes Swiggy Delivery Agent For A Day, Here's What She Learnt On The Job
Another remarked, "It should be. The fuel consumed to transport such a small meal is not efficient if we take the climate seriously. The cost must be higher so we don't take climate or fuel for granted."
Yet another commented, "Getting a cup of coffee at Coffee Shastra T.Nagar during peak hours is frustrating to the core. The slow service, the smoking zone nearby, the dustbins, the bus stop. This is indeed a 'convenience' fee."
Another wrote, "300% convenience fee!?? Maybe packing charges are included but still too high! But no escape having used to the convenience."
One more pointed out, "The most ridiculous part is after charging so much commission, platform fees, and not paying their delivery partners much, Swiggy claims that they aren¡¯t yet profitable. Their offers are almost useless. 50% off up to ?40 on orders above ?100. So that¡¯s just a ?40 discount but psychologically makes you order for ?150-200 by showing 50% discount."
What do you think about the 'convenience fee' applied by such delivery apps today?
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