'Four Stars For Saving My Life', Patient's Review Leaves Doctor Perplexed
A five-star review is often considered a customer's appreciation for the quality of a product or service that they paid for. And since the customer pays for it, only if they are fully satisfied, they may be inclined to give a five-star review.
Four stars for saving life
Apparently saving a life is not enough to get you a full five-star -- a doctor learned this the hard way after a patient left him a four-star review while saying 'Dr. Lewis saved my life'.
Dr. Mark Lewis, the Director of GI Oncology of Us-based Intermountain Health posted the photo of the patient review with a caption reading 'Honestly don't know how to earn that 5th star'.
Why he lost one star
The post soon went viral and others joined the conversation, discussing how to get a five-star review.
"Dr Lewis saved my life! However, no good coffee in the hospital. 4/5 stars," one person wrote, to which Dr. Lewis replied, "I mean, facts ¡ª can¡¯t argue with that".
How to get five-star review
Another person suggested that Dr. Lewis could get 5 stars if he brought patients back from the dead.
"I am seeing a new Gyne and looked his review 5 stars ..."He is amazing his voice could melt butter " I wish I could visit him more " Is this a review page or an 0nly fans page," a social media user wrote.
When another user asked, "What did they want you to do more?" Dr. Lewis said "One of my attendings in fellowship warned me: ¡°Mark, you can¡¯t make them live longer than people without cancer¡± so maybe I overpromised & underdelivered?"
Two star-review for curing stage-4 cancer
Meanwhile, another Oncologist, Dr. Ari Elman replied with a two-star review she got as a compliment.
"Dr. Elman is an excellent oncologist. He has cured me of Stage 4 Non-Hotchins Lymphoma in six months! Need I say more," the review read.
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