After two episodes of passenger misconduct on flight AI-142 from Paris to New Delhi on December 6 of last year, the Director General of Civil Aviation (DGCA) issued a show cause notice to Air India's Accountable Manager on Monday.
The show cause notice said enforcement action "should not be taken against them for dereliction of their regulatory obligations."
One passenger was drunk, smoking in the lavatory, and not paying attention to the crew.
When a female passenger used the restroom, another passenger reportedly discharged himself on her empty seat and blanket.?
"After perusal of the reply submitted by Air India through email dated January 6, prima facie, it emerges that provisions related to the handling of unruly passengers as per DGCA CAR Section -3, Series-M, Part-VI have not been complied with," the press release said.
"In view of this, DGCA has issued Show Cause Notice to the Accountable Manager of M/s Air India as to why enforcement action should not be taken against them for dereliction of their regulatory obligations. However, to follow the principles of natural justice, they have been given two weeks to submit their reply to DGCA, and based on that, further action will be taken," the release said.
DGCA has issued Civil Aviation Requirements (CAR) Section -3, Series-M, Part-VI on 'Handling of Unruly Passenger' and Cabin Safety Circular 02 of 2010 on 'Unruly Passengers/Passenger Rage/Passenger Misconduct incidents reporting procedure.'Ą¯
(With agency inputs)
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