Recent reports have highlighted a rising issue among travellers: airline mishandling of luggage, particularly sensitive things such as musical instruments. Piyush Kapoor, a musician, used an unusual way to raise awareness about this issue."There's no need to bend any wires or do anything else. Just book an IndiGo or any other flight, whether it's in a hard case or not, and the airline will break it down to ensure you get the tremolo effect for free," he told his followers, even playing the damaged guitar to illustrate the "music effect" while mocking the airline.
"Thank you @indigo.6e. It's been a long time to this incredible discovery, I left a thank you note for you at the airport but never heard from you. I don't even know how you guys managed to crack it open this way," the man further added a more serious note, "It's time airlines teach their baggage handlers what the "Fragile" sticker means."?
Also read:?IndiGo Pilot's Makes Emotional Announcement For Family On Board, Mother Tears Up
IndiGo instantly became aware of the video. They replied to Kapoor, "Kapoor, we understand the sentimental value of personal items such as your guitar." Rest assured that we prioritise the safety of our clients' things and will work tirelessly to resolve issues for you. Please give your trip information and phone number over DM so that we can touch with you."?
In answer, Kapoor made it clear that he was not searching for money. His main purpose was to raise awareness about how baggage handlers should handle musical instruments more safely.?
He admitted that accidents sometimes occur, but he believes it is critical to accept responsibility straight away.The guitarist appreciated their response and hoped that other airlines would follow suit. Check the viral video here.
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