In another bizarre incident, an IndiGo passenger on a Lucknow to Delhi flight shared an experience that was no less than a nightmare for her. She allegedly spent the whole flight 'scratching, swatting, and praying' for the journey to get over.
A journalist by profession, she took to her social media to narrate the story of what she went through during her recent air travel. It was all frustrating because of the mosquito infestation.
The woman shared multiple videos of multiple mosquitoes casually 'chilling' around her seat. The women criticised the airline for its questionable service.
As per the woman's post on social media, the flight crew offered her a bizarre reason for the mosquitoes on the flight. They said, ¡®Door open tha, macchar aa gaye, kuch nahi kar sakte (The door was open, so the mosquitoes entered. Can¡¯t do anything.'
Additionally, for the solution, the flight allegedly gave her a 'lemongrass patch' that hardly created an impact. She further said, "We paid ?4,000+ per ticket for this. Not cheap. Not low-cost. Just low-effort. And this brings me to my pet peeve. Why do services in India suck so much unless you¡¯re paying a hefty premium? Everything that offered decent value ¡ª Vistara, BluSmart ¡ª shuts down. What survives is mediocrity, poor hygiene, and apathy."
As soon as the woman posted the videos online, they quickly went viral and drew massive attention. Some even flooded the comment section, saying, "Next flight, guess we will have to board with those bats for killing these huge ones! Or better still, indigo can equip their hostess with the same!"
"The problem is that with monopolies in aviation, the airlines don¡¯t care," said another.
"Indigo- Of Stale Sandwiches and Mosquito menace."
"They should keep those electric racquets under the seat along with the life jacket. Also, their security demos could include how to handle the mosquitoes with those. I can already imagine the routine and can't stop laughing.?," one jokingly said.
While one said, "Its not indigo¡¯s fault. Sue the airport authority firstly and lastly."
Well, this is not the first time that the airline has faced a hygiene complaint. Apart from the long delays often complained about by passengers on social media, in February 2025, during inspections carried out in various establishments across the states, they revealed serious food safety issues.
According to the Commissioner of Food Safety of Telangana, the task force noted various significant violations during their visit to Instahot Foods Pvt. Ltd., located in IDA Patancheru, Hyderabad, which supplies products to IndiGo.
Meanwhile, another incident in 2024 noted that a passenger was sold a sandwich that allegedly had a worm wriggling in it, reported Toi.
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