'Saves Time, Boosts Productivity,' Startup CEO On The Benefits Of Letting Employees Use ChatGPT

At a time when the craze for ChatGPT is rising day by day but at the same also alarming about how AI can replace many jobs, a tech startup's Indian founder and CEO has shared its benefits.

Indian CEO Buys ChatGPT For All Employees

Akash Nigam, the founder of Genies, which is an avatar tools company, has been spending thousands of dollars each month to buy ChatGPT Plus accounts for every single employee at his company, and he says he's already seeing gains.

akash nigam/linkedin

Nigam is spending $2,400 a month on ChatGPT Plus accounts for all of his 120 employees as part of an experiment to boost productivity and save money, as per a Business Insider report, which also verified the purchase of the accounts with a receipt.

In March 2023, CEO Nigam started encouraging every team ¡ª research and development, engineering, product, finance, design, and accounting ¡ª to learn how to use ChatGPT to automate monotonous tasks. Despite the investment, Nigam believes that the integration of ChatGPT into his teams' workflows will improve the company's bottom line.

"I'm a pretty frugal, stingy person," Nigam said. "But in my mind, this is for the health and growth of the company."

While it has only been a month since Genies' employees have had their accounts, Nigam said he has "already seen many tasks get accelerated."

What Is ChatGPT Being Used For In The Company?

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As per the report, the startup Genies' R&D team, for instance, has used ChatGPT to answer math and coding questions, get advice on how to debug code, and generate scripts for presentations based on outlines, he said. Other employees have used it to generate creative briefs, write legal documents like internal policies, and answer technical questions.

Nigam said ChatGPT has been most helpful in creating a technical roadmap, or an outline that lays out a company's strategy around releasing a new product. The process of making a plan, he said, "would normally require hours and hours" of manual brainstorming among colleagues. Instead, he fed ChatGPT all the information needed in the plan, then asked the AI to organise it in a chart and delegate the tasks to the right teams.

"It's almost like you have the most sophisticated operating partner at your disposal that's able to quickly center your thoughts and ensure that you're consistently on track," he said.

Nigam believes that the bot may be able to help his company reduce costs as it will need to hire fewer employees.

While he said the majority of the employees are "diving in headfirst" with ChatGPT, there's a "small fraction" of people who are "passively integrating it" into their workflows, whether that's due to lack of time or care. Avatar firm Genies has been holding informal workshops where the employees who are "really obsessed" and "leaning in" to ChatGPT teach coworkers with less experience how to use the AI to perform specific tasks across teams.

Akash Nigam believes that everybody at his company must be committed to using ChatGPT for the company to reap the benefits of reduced workloads and headcount.

Also Read: Why Apple & Google CEOs Fight To Hire & Retain Two IITians

"Must Find Time To Learn ChatGPT"

indiatimes

"You really got to find time to like learn this skill, because it's gonna be really important moving forward," he said for chatGPT.

He even plans on making ChatGPT usage a part of his employees' performance reviews next year. Part of the reviews, he said, will look at how his employees use tools like ChatGPT to "effectively accelerate" their departments.

The employees that are "using AI effectively" will be up for a promotion and raise, he said. The ones who aren't will fall behind, as per the report.

Genies isn't the only company incorporating ChatGPT into its workflow, as per the report. E-commerce giant Amazon's employees are reportedly using the AI to develop code, answer customer questions, and write training documents. David Litwin, the CEO of Pure Fusion Media, a design firm, said ChatGPT saved him more than 30 hours of work in one week. Even Microsoft is letting employees use ChatGPT ¡ª as long as they don't share confidential information with the tool.

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