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6-Year-Old Spent Over Rs 11 Lakh On A Game On Mom's iPad, Apple Refused To Refund

George had bought add-on boosters in the game (each ranging around $1.99 for the red ring to $99.99 for a gold ring) that allowed George to unlock rare characters and bonuses.
Monit Khanna Updated on Dec 14, 2020, 18:54 IST

Today, parents are known to give theirchildren tablets or phones to kill time. And this trend only spiked when theCOVID-19 pandemic locked us all indoors.?

And now a six-year-old has managed tospend over 11 lakhs playing Sonic Forces on his iPad, leaving his mother in amassive debt.??

Tamara Beckwith: NYPost

Reported first by New York Post, In July, whenJessica Johnson, mother of the six-year-old George Johnson was busy workingfrom home and keeping her finances in check, she was oblivious of the shoppingspree her youngest son?was on.

George had bought add-on boosters inthe game (each ranging around $1.99 for the red ring to $99.99 for a gold ring)that allowed George to unlock rare characters and bonuses. On July 9th, shenoticed 25 transactions totalling to $2,500, coming from PayPal andApple.??

When she noticed the sums spike fromher Chase account, she thought it was some kind of fraud and she contacted thebank to report. As July came to an end, the amount on the bill reached $16,293.However, it wasn¡¯t until October that Chase revealed that it wasn¡¯t a fraud andthat the transaction was indeed hers and asked her to contact Apple.?

When she connected with Apple and saw arunning list of charges with Sonic in front of it, she knew her son was theculprit. When she asked Apple to reverse the charges, it stated that since shedidn¡¯t file for a refund within 60 days, (since she thought it was a fraud andChase was investigating it) nothing could be done. They instead said that thereis a setting to disable such use and she should have known that.??

She said in a statement to New YorkPost, ¡°Obviously, if I had known there was a setting for that, I wouldn¡¯t haveallowed my 6-year-old to run up nearly $20,000 in charges for virtual goldrings. These games are designed to be completely predatory and get kids to buythings, what grown-up would spend $100 on a chest of virtual gold coins?¡±?

Representational Image: Apple

She blames Apple,?calling the Cupertinogiant Predatory, ¡°My son didn¡¯t understand that the money was real. How couldhe? He¡¯s playing a cartoon game in a world that he knows is not real. Why wouldthe money be real to him? That would require a big cognitive leap.¡±

?Apple offers a slew of parental controloptions that allow limiting app time use as well as limiting the ability tomake purchases entirely -- on iPads, iPhones and even MacOS. So, in case yourkid is using an iPad with your credit card on it, it¡¯s better if you got these settingsin check.

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