A woman, her husband?and two children flying from Delhi to Toronto on an Air India flight were reportedly dissatisfied with the overall experience. Read on to see what she had to say about her trip.
Shreyti Garg took to Instagram to share her frustration, highlighting a variety of difficulties such as malfunctioning entertainment systems and broken seats.?She even uploaded a video of the flight's poor conditions, which has now gone viral.?
Many people have responded to the video by recalling similar encounters they have had with the airline.?"Yes! "This is the service we received after paying Air India 4.5 lakh INR," stated Garg while sharing the video on Instagram.?
She continued, "We were on an Air India flight from Delhi to Toronto with our two kids (2.5 years old and 7 months). And let me tell you about our flight experience: we three were sitting together, and regrettably, virtually everything was broken."
"From broken seats to no entertainment system," she went on. "Unfortunately, I neglected to photograph the broken seat handle and had to actually shield my toddler from harm as all the wires came out of the system. Even after several complaints to the crew/staff, no action was performed. They appeared to have rebooted the machine, but nothing worked. We were left powerless with two children and were forced to handle everything on our own."?
She claims she spent Rs 4.5 lakh on tickets. "Firstly, the pricing of tickets is already too high, and on top of it, instead of making the journey smooth for the passengers, you made it inconvenient for the parents travelling with the kids especially," Garg said.
The cli[ begins with broken in-flight entertainment systems in all three seats Garg reserved for her trip to Toronto. As the video progresses, she can be seen using a camera flashlight because the reading lights were broken. The video concludes with a text insert that reads, "This wasn't expected on a 15-hour long flight!"?
Check out the viral video here.
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