Summer, this year, has broken all records. The heat is unbearable and daily life has become a big task for most of us, right? Can you imagine the plight of delivery agents??
In consideration of the extreme heatwave gripping the country, food delivery app Zomato made a special request to all its customers. However, it didn¡¯t land as well as they would have expected it to.?
In a post shared on X, the food delivery giant appealed to its customers to avoid placing orders during the ¡®peak afternoon¡¯ hours.?
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¡°Pls avoid ordering during peak afternoon unless absolutely necessary,¡± Zomato wrote on the microblogging platform.?
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Opinions on the food delivery giant's initiative were divided, with some commending it while others expressed criticism.
A user wrote, ¡°Bro, you are in food services and people order food when it is absolutely necessary. If you actually care about your employees, you would be posting, Our services are unavailable during peak afternoon hours.¡±
A customer pointed out, ¡°If people don¡¯t order it¡¯s the delivery riders that lose the most. Instead why not add a mandatory ¡°heat related tip/ hardship charge¡± to every order and give 100% of that to your delivery boys to allow them to make some extra money.¡±
¡°Did the same today. Ordered directly from the Restaurant. Thank you for being so considerate about the delivery boys. Zomato is more worried about the delivery partners rather than their shares¡±, wrote another user praising the company.
¡°Stop virtue signalling. Shut your services during the peak heat period, pay your "delivery partners" decent wages, give them health care and employee benefits,¡± wrote another user.
In recent days, many regions across India, particularly in the north and central areas, have been grappling with an intense heatwave. On May 29, Mungeshpur, located in Delhi, recorded an unprecedented temperature of 52.9 degrees Celsius, exacerbating discomfort and disrupting daily routines for residents. However, there is a glimmer of relief on the horizon as the Indian Meteorological Department (IMD) forecasts a slight decrease in temperature due to anticipated rainfall in Delhi, Rajasthan, parts of Madhya Pradesh, Haryana, Uttar Pradesh, Kerala, Tamil Nadu, Karnataka, and Andhra Pradesh.