Twitter CEO Jack Dorsey Admits Abuse Is A Big Problem On Twitter, And They Haven't Fixed It Yet
On Tuesday, Twitter CEO Jack Dorsey had a 90-minute-long conversation with Recode¡¯s Kara Swisher. The exchange took place live on Twitter for all to see, and for many to butt into as well. And during the chat, Dorsey made a few surprising admissions.
On Tuesday, Twitter CEO Jack Dorsey had a 90-minute-long conversation with Recode's Kara Swisher.
The exchange took place live on Twitter for all to see, and for many to butt into as well. And during the chat, Dorsey made a few surprising admissions to Swisher.
Images courtesy: Reuters
Indeed, it was hard to follow the #Karajack interview, what with other users chiming in every few seconds, not to mention how Twitter arranges these threads. The only real way to keep track was to go to one of their timelines and keep refreshing. And that chaos perfectly describes what Twitter has become, something Dorsey admitted.
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The CEO had mentioned last week he wanted to try out the tweet interview because it was a feature they were thinking of introducing. Clearly they have a lot of work to do first.
This thread was hard. But we got to learn a ton to fix it. Need to make this feel a lot more cohesive and easier to follow. Was extremely challenging. Thank you for trying it with me. Know it wasn¡¯t easy. Will consider different formats! #Karajack
¡ª jack (@jack) February 12, 2019
One topic that obviously came up was Twitter harassment problem, something the company has often come under fire for. Women are often subjected to verbal abuse and worse on the platform, especially those in the media or politics. And Swisher brought up the topic of people taking a "break" from Twitter and why it's something that happens so often.
Feels terrible. I want people to walk away from Twitter feeling like they learned something and feeling empowered to some degree. It depresses me when that¡¯s not the general vibe, and inspires me to figure it out. That¡¯s my desire #karajack
¡ª jack (@jack) February 12, 2019
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Of course, the company should be doing more to prevent these sort of issues, but they've hit a brick wall as far as actual solutions are concerned. It's currently up to the victims of the abuse to seek reparations on Twitter, and most of the time they get unsatisfactory responses, if any at all.
Myself? C. We¡¯ve made progress, but it has been scattered and not felt enough. Changing the experience hasn¡¯t been meaningful enough. And we¡¯ve put most of the burden on the victims of abuse (that¡¯s a huge fail). #Karajack
¡ª jack (@jack) February 12, 2019
The two also discussed a possible subscription fee for Twitter in future, but Dorsey's answer was more vague here. If they are considering the idea, let's hope they have the good sense to first fix its rampant problems.
Always going to experiment with new models. Periscope has super hearts, which allows us to learn about direct contribution. We¡¯d need to figure out the value exchange on subscription. Has to be really high for us to charge directly #karajack
¡ª jack (@jack) February 12, 2019
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On a slightly different note, Dorsey also talked about Tesla CEO Elon Musk. Though the tech mogul has often landed himself in trouble because of his no-holds-barred tweetstorms, Dorsey says he loves his use of Twitter.
To me personally? I like how @elonmusk uses Twitter. He¡¯s focused on solving existential problems and sharing his thinking openly. I respect that a lot, and all the ups and downs that come with it #karajack
¡ª jack (@jack) February 12, 2019
