Watch: Zomato CEO Deepinder Goyal discusses job perks with delivery partners, internet asks him to address challenges

Zomato CEO Deepinder Goyal is an inspiring leader who often leaves the internet impressed with his initiatives. From ¡®Veg-only¡¯ to teaching CPR to his delivery partners, he has been very enterprising in running his business. In a brand new initiative to get to the ground realities and improve services, Goyal sat down with some of his delivery partners to have a meaningful conversation.

IT Worth DeskUpdated: Jun 18, 2024, 15:18 IST
5 min read
Indiatimes

Zomato CEO Deepinder Goyal is an inspiring leader who often leaves the internet impressed with his initiatives. From ¡®Veg-only¡¯ to teaching CPR to his delivery partners, he has been very enterprising in running his business.

In a brand new initiative to get to the ground realities and improve services, Goyal sat down with some of his delivery partners to have a meaningful conversation.

Goyal posted a video conversation between him and three delivery partners of Zomato

Zomato CEO Deepinder Goyal x

The three delivery partners of the company discussed at length about what their jobs mean to them. The open conversation emphasized a consistent topic - the sense of freedom associated with their work.

Umesha, a Zomato delivery executive from Bengaluru, expressed to CEO Deepinder Goyal that he feels like he's his own boss, even while being part of Zomato. ¡°If I do my work well, no one complains. Main apna khud ka malik hun (I am my own boss),¡± he said while adding that he earlier used to run his own business - ¡°It still feels like I am my own boss¡±

Jaswinder Singh from Chandigarh emphasized that he experiences minimal pressure from supervisors in his role as a delivery partner.

¡°Kisi ka raub nahi hai (No one bosses me around),¡± the delivery partner said. ¡°I work according to my will.And even if a restaurant wala has an issue, I can talk to my team leader. Our team leader is very good, he listens to us. Whenever we message or call him, he is ready with a resolution.¡±

Also Read: Big move! Zomato likely to acquire Paytm¡¯s movies and events business ¨C All you need to know!

Vinish V, a Zomato delivery partner from Thiruvananthapuram, Kerala, echoed similar sentiments. He told Goyal, ¡°I am happy. I don¡¯t have to ask anyone for leaves. I am free. If tomorrow I don¡¯t feel like working, I can cancel my gigs and take the day off.It¡¯s not like this at other places.¡±

Goyal's conversation with the delivery partners gave him valuable insights into their everyday experiences and suggestions for enhancing the company's systems.

He posted a clip on his Instagram handle and captioned it as,

¡°Umesha, Vinish, and Jaswinder joined Zomato around three years back. Here is a bite of them sharing their favorite thing about working as a delivery partner. Learned so many things and got their feedback on how we can improve our systems.¡±

Internet wants Goyal to address drawbacks and challenges of working with Zomato as well

Despite the video going viral and receiving numerous likes, some questioned why the conversation did not address the drawbacks or challenges of working with Zomato.

One user commented, ¡°Highlighting the advantage part is okay on social media. But there are disadvantages too, highlight that also in another video. It's not like green grass everywhere.¡±

¡°Why only advantage ? Why not put accross the disadvantages of working in Zomato as well ?¡±, questioned another user.

Another user called out the negativity in the comments section and wrote, ¡°I think this man is ammmmazing, everyone here who's being cool like disadvantages b puch lo, guys at least this guy is calling the drivers on his channel and speaking to them one on one listening to them, paying attention to their views, which other app does this? Which other entrepreneur (there are tons running their YouTube channel now) have called people from their company, forget delivery ppl , they don't even invite their partners or top level managers... just give credit where it's dye instead of trying to act cool via criticism. Yeh banda amazing hai toh hai! I am talking about Deepinder Goyal ????¡±

Goyal took this in his stride as well and replied to a user that he has taken a note of all the comments and he will come out with a video on all the challenges and disadvantages as well.

Also Read: Deepinder Goyal's 'Zomato Giveback': Now Access Free Weather Updates Alongside Food! Here's What It Means

Comedian Kunal Kamra recently slammed Deepinder Goyal over the working conditions of the company¡¯s delivery partners

kunal kamra x

Kamra questioned whether the CEO of Zomato could name the number of delivery partners and their average incomes. ¡°Can you declare the number of delivery partners you have with their average income & working hours over the last 3 months? No you can¡¯t. But you can tell kgs of biryani ordered in one day. You¡¯re such a hack bro¡­¡± he wrote on X.

IT Worth Desk

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21/11/2024 22:8:44
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