Rapido Driver Sends Inappropriate Messages To Woman, Company Responds On Twitter

Rapido, the bike taxi aggregator, is once again in the eye of a controversy. This time a woman has alleged that she was harassed by the app driver with whom she had shared her location via WhatsApp. He allegedly sent her a series of inappropriate messages.

Screenshot of texts sent by Rapido driver

The Twitter user going by 'husnpari' shared a screenshot of the chat on Twitter, and the post is now viral. According to the screenshot shared by the woman, the man told her that he had arrived only after hearing her voice and seeing her display picture. He further added that he would not have come for the pickup otherwise.

In her post on Twitter, the woman expressed her rage over the issue. Her posts have since prompted the cab company to investigate and act against the driver.

Check out the tweet here:

Rapido Cares responded, writing in a tweet, “Hi, it is extremely disappointing for us to learn about the captain’s lack of professionalism and we are apologetic about the same. This matter will surely be actioned upon on a priority basis. Would you please share your registered mobile number and ride ID via DM?"

Twitterati reacts

Meanwhile, several people have commented on the Twitter user's tweets, many appreciating her for bringing this incident to the cab company's notice, prompting action against the driver. A user commented, "Rapido is no more safe these days."

Another user wrote, "All these apps, be it Amazon or Flipkart, Ola or Uber, which lets strangers know your location can be a problem to many."

"Disgusting. Having used public transport for a long time, I expect nothing better from cabs and autos. We need more women in the transport ecosystem," the third user raised concern.

"It's so so heartbreaking but what's worse is that it's so unsurprising, the way we have to deal w this shit every single day fills me w so much rage[sic]," the fourth user wrote.

rapido

Similar incident in the past

Last year, a Swiggy delivery agent was "deactivated" by the company after sending inappropriate texts to a customer in a similar incident.

As per a DNA report, the delivery agent, who had delivered groceries to the woman's doorstep, had sent her texts like "Miss you lot" and "nice your beauty, wonderful behaviour [sic]". The woman, who goes by Prapthi on Twitter, claimed that she had filed a complaint with Swiggy's support team.??

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