As technology advances at a never-seen-before pace, restaurants are evolving and robots are starting to be used to perform a wide range of tasks that are easily automated.
The rapid advancements have meant artificial intelligence?(AI) is becoming more accessible, so it is no wonder that robots for the food and beverage industry are becoming more commonplace. The impact of the?COVID-19 pandemic?has also forced the hand of food service industry to make use of automation.?
A Chinese restaurant chain in England has been forced to make use of robots due to shortage of staff caused by COVID-19 pandemic.?
The Chinese Buffet is suing BellaBot in four restaurants across England, to serve food to diners, Daily Mail reported.?
When the buffet re-opened after the last?lockdown, its owners decided to serve food to people at the table, ordered via an app, rather than allow them to serve themselves.
This led to an extra strain on already depleted staff, but BellaBots have taken over and already proven to be popular with diners, according to owners Paolo Hu and Peter Wu.?
The guide price for the friendly-faced robots is roughly $20,000 (Rs 15 lakh), which is less than the cost of employing a waiter at minimum wage for 40 hours per week, as per Daily Mail.
In the video that is going viral,?Bella, who features a wide-eyed feline face, is seen sweeping across the restaurant floor dishing out delicacies to delighted customers.?
Bella has four shelves meaning she can serve four tables at once and even talk to diners in the process.
Customers place their order using The Chinese Buffet app, and the food arrives on Bella's shelves at the table.?
The restaurant, like many others around the world, has battled with low staff numbers since reopening after the pandemic.?
It meant that as more things opened up and got busier, the restaurant struggled to find enough servers to keep up with demand.
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