Passengers on the Vande Bharat Express were left alarmed by a disturbing discovery when a gentleman uncovered a cockroach in his meal.?
This incident, which raised concerns about food safety standards, prompted a swift reaction from the Indian Railways Catering and Tourism Corporation (IRCTC). IRCTC swiftly apologised to the affected passenger for the troubling incident.?
Furthermore, they announced a substantial penalty on the service provider responsible. This unsettling occurrence underscores the importance of implementing rigorous hygiene protocols and maintaining stringent quality control in providing train catering services.
It calls upon authorities to take requisite measures to ensure the safety and contentment of passengers.
A traveller journeying from Rani Kamlapati to Jabalpur aboard the Vande Bharat Express on February 1st was left 'traumatized' upon discovering a deceased cockroach in his meal.?
Upon disembarking at Jabalpur railway station, he promptly lodged an official complaint with the West Central Railway.?
Two days after the incident, the individual took to the X platform to share his experience. In response to the tweet, IRCTC acknowledged the complaint and apologised to the affected passenger.
"During my journey on February 1st, 2024, on train number 20173 from Rani Kamlapati to Jabalpur (Vande Bharat Express), I was deeply disturbed to find a deceased cockroach inside the food packet provided to me," stated Dr. Shubhendu Keshari while sharing several images on X platform.
The initial image depicts the formal complaint lodged by Dr Keshari with the West Central Railway - Jabalpur, where he mentioned his co-passenger, Rajesh Shrivastava, as a witness.?
Subsequent images reveal the presence of the deceased cockroach within the non-vegetarian thali that he had ordered.
Following the tweet gaining significant attention, IRCTC apologized to the passenger, stating, "Sir, our sincere apology for your experience. The matter is viewed seriously, and the concerned service provider has imposed a hefty penalty. Moreover, monitoring has been strengthened at the source."
You can check out the image on X posted by? @iamdrkeshari.
Since the tweet was shared on February 3rd, it has garnered over 34,600 views, steadily increasing. The post has received numerous likes and comments, indicating significant engagement and public interest in the matter.
What do you think about it? Do let us know in the comments.
For more trending stories, follow us on Telegram.?